NHTSA Complaint #10558738 — 2008 FORD EDGE

ON SATURDAY, NOVEMBER 16TH. BETWEEN THE HOURS OF 5PM AND 7PM, WHILE DRIVING, WE WERE HEARD A "POPPING" NOISE FROM THE FRONT OF THE CAR. WE ALSO NOTICED THE WINDSHIELD CRACKING AND THOUGHT THE NOISE WAS FROM THE WINDOW CRACKING. WHEN WE ARRIVED HOME, THE CAR WAS IN THE GARAGE SITTING AND WE HEARD THE CAR "POP" AGAIN. THE SAME THING HAPPENED SUNDAY WHILE GOING TO CHURCH AND HOME. MONDAY MORNING ON THE 19TH, MY WIFE PARKED IN THE SCHOOL PARKING LOT TO ATTEND A SCHOOL MEETING AND WHEN SHE CAME OUT, THE HOOD WAS UP AND THE FRONT WAS POPPED UP. WE TOOK IT TO THE LOCAL FORD DEALER AND THEY INDICATED THAT THE STRUT TOWER FAILED. THE MECHANIC INDICATED I WOULD NOT BE ABLE TO DRIVE IT BECAUSE IT WAS A SAFETY RISK. THEY WERE SURPRISED THAT MY WIFE WAS ABLE TO DRIVE AND GLAD THAT IT DID NOT TOTALLY FAIL. IT WAS INDICATED THAT THE METAL ON THE FRAME OF THE STRUT TOWER FATIGUED AND IT CAUSED THE STRUT TOWER TO POP UP. I HAVE PICTURES IF ANYONE WOULD LIKE IT. THE VEHICLE MILEAGE AT THE TIME OF INCIDENT IS AN ESTIMATE. IT MAY BE A LITTLE LESS. *TR