NHTSA Complaint #10558719 — 2007 TOYOTA SIENNA

I JUST LEARNED THAT THERE WERE MANY COMPLAINTS IN REGARDS OF MULTIPLE CRACKS ON THE VEHICLE DASH. I CONFRONTED THE DEALER REGARDING THE SAME THEY STATED THAT I WAS IN NEED OF PLACING A COMPLAINT ABOUT IT IN WAY FOR THEM TO CONSIDER THE SAME AND AUTHORIZE A REPAIR. THE VERY SAME DAY I WANTED TO PLACE THE COMPLAINT AND THEY STATED THAT THE SAME IS IN A "SUSPENSE STATUS". I JUST WENT THROUGH THE COMPLAINTS HERE REPORTED AND NOTED IT IS A RECURRENT VEHICLE MANUFACTURER DAMAGE. I BELIEVE IF I, AS OWNER, FOLLOWED THE INSTRUCIONS OF NOT USING ANY CONDITIONER OR ANY ABBRASSIVE CLEANER BUT A MILD SOAP AND WATER WITH A DAMP CLOTH, THE DASH IS COMING APPART AS IT IS. I ALSO THINK THIS SHOULD BE CONSIDERED AS A SAFETY HAZARD BECAUSE OF BEING THE DASH WHERE THE AIRBAGS ARE STORED,WHEN DEPLOYED ON AN ACCIDENT COULD CAUSE ALSO THE THE DASH TO CRACK AND ITS PIECES BE A PROJECTILE OBJECT. *TR