NHTSA Complaint #10558573 — 2007 SATURN OUTLOOK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10558573
Vehicle	2007 SATURN OUTLOOK
Component	POWER TRAIN
Date of Incident	July 1, 2013
Date Filed	January 6, 2014
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

WHEN ATTEMPTING TO LEAVE THE GROCERY STORE AND PLACING THE VEHICLE IN REVERSE NOTHING HAPPENED. IT WAS THEN PLACED BACK INTO PARK AND REVERSE AGAIN AND AGAIN NOTHING HAPPENED. THE THIRD TIME THIS WAS DONE IT WENT INTO REVERSE WITH NO PROBLEM. WHEN DRIVING ANYTHING BELOW 40 MPH. THE VEHICLE WOULD SHIFT VERY HARD. IT WOULD JERK AND ALMOST ACT AS THOUGH IT WAS IN NEUTRAL THE RPM'S WOULD JUMP BEFORE GOING TO THE NEXT GEAR. I TOOK IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT ONLY TO HEAR BACK FROM THEM THAT IT WAS IN FACT THE TRANSMISSION AND IT WOULD COST ME ABOUT 5,000.00 TO REPLACE IT. I HAD PURCHASED THIS VEHICLE ABOUT 6 MONTHS PRIOR TO THIS INCIDENT. *TR

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