NHTSA Complaint #10558468 — 2003 NISSAN MURANO

WE WERE DRIVING HOME (MY DAUGHTER WAS DRIVING) ABOUT 45MPH, AND THE CAR MADE A WHINNING NOISE THEN THE RPMS WERE GOING UP AND DOWN, THEN WHEN SHE PUSHED ON THE GAS THE CAR DID NOT ACCELERATE. GOT THE CAR HOME AND MY HUSBAND SAID HE WOULD LOOK AT IT. EVERY TIME WE START THE VEHICLE MAKES A HORRIBLE WHINNING NOISE. WE WERE GOING TO HAVE IT TOWED TO GET IT CHECKED OUT AND IN THE MATTER OF A FEW DAYS A SQUIRREL HAD GOTTEN UNDER THE HOOD AND ATE THE MAIN WIRE CASING. SO WE HAD IT TOWED TO WOODMEN NISSAN IN COLORADO SPRINGS SINCE WE COULDN'T DO ANYTHING UNTIL THAT WAS FIXED BECAUSE THE CAR HAD NO WIRING. THAT WAS 9-21-2013. WE GOT A CALL FROM WOODMEN NISS THAT THE PART WAS ON BACK ORDER AND WOULD BE AWHILE, WELL 12-21-2013 WE FINALLY GET A CALL THAT THE CAR IS DONE AND WE COULD COME GET IT. WHILE WE ARE WAITING FOR A CAR, I GOOGLED TRANSMISSION PROBLEMS WITH 2003 NISS MURANOS AND FOUND THE EXT THE WARRANTY TO 10YRS OR 120K, WELL WE ARE UNDER THE MILEAGE BUT 1 1/2 MONTHS OVER TIME. WE PURCHASED FROM OUR BROTHER IN LAW WHO WAS THE ORIGINAL OWNER. HE AND WELL AS US, TOOK VERY GOOD CARE OF THE VEHICLE IT WAS WELL MAINTAINED. NISS SAID THERE IS NOTHING THEY CAN DO SINCE IT IS OVER THE 10 YRS. I LOOKED BACK AT THE RECORDS AND THE VEHICLE WAS TAKEN IN ON SEVERAL OCCASIONS FOR LEAKING TRANSMISSION... I TOO BELIEVE NISSAN SHOULD BE RESPONSIBLE FOR A NEW TRANSMISSION AS IT WAS A BAD TRANSMISSION AND THEY KNEW IT WAS BAD. THEY ARE NOT WILLING TO DO ANYTHING. *TR