NHTSA Complaint #10558466 — 2014 FORD FOCUS

I HAVE A 5 DOOR HB. ON THE DAY OF THIS INCIDENT, I HAD DRIVEN THE CAR SEVERAL TIMES WITH NO PROBLEMS (AND NO PRIOR PROBLEMS) AND THE CAR WAS FULLY WARMED, INSIDE AND OUT. THE WEATHER WAS DRY AND SUNNY, THE TEMPERATURE HAD CLIMBED FROM 17F THE PREVIOUS NIGHT TO 36F BY 11AM WHEN THIS INCIDENT REPEATEDLY OCCURRED. THE FRONT PASSENGER DOOR OPENED NORMALLY FROM THE OUTSIDE WHEN I PULLED THE HANDLE, BUT WHEN I ATTEMPTED TO CLOSE THE DOOR, IT WOULDN'T LATCH (IT BOUNCED BACK FROM THE DOOR JAMMED AND REMAINED AJAR) AND THE INSTRUMENT PANEL SHOWED AN 'OPEN DOOR' WARNING. THE LATCHING MECHANISM IN THE DOOR APPEARED TO BE IN THE PROPER POSITION, BUT COULD EASILY BE MOVED WITH MY FINGER (RESISTANCE WAS FELT IN THIS MECHANISM ON ALL OTHER DOORS.) AFTER SEVERAL ATTEMPTS, THE DOOR FINALLY APPEARED TO LATCH AND THE INSTRUMENT PANEL DID NOT SHOW AN 'OPEN DOOR' WARNING. WHEN BACKING OUT OF MY PARKING SPOT, AND AGAIN AFTER DRIVING APPROXIMATELY 100 FEET AT 10MPH, THE FRONT PASSENGER DOOR OPENED (FORTUNATELY, THE PASSENGER SEAT WAS UNOCCUPIED.) AFTER SEVERAL ATTEMPTS EACH TIME, I WAS ABLE TO AGAIN CLOSE THE DOOR. WHILE ON THE HIGHWAY GOING TO THE DEALERSHIP FOR INSPECTION/REPAIR, THE DOOR OPENED 3 SEPARATE TIMES AT HIGHWAY SPEEDS (APPROXIMATELY 55MPH.) IN ABOUT 6 MILES DISTANCE. WHILE DRIVING, I HAD TO DRIVE THE REMAINING DISTANCE LEANING OVER THE PASSENGER SEAT AND HOLDING THE INTERIOR PASSENGER DOOR HANDLE TO PREVENT THE DOOR FROM OPENING AGAIN BEFORE I ARRIVED AT THE DEALERSHIP. THE DEALERSHIP INSPECTED AND LUBRICATED THE LOCKS AND LATCHES, BUT FOUND NOTHING WRONG WITH THE DOOR. THE DEALERSHIP SERVICE ADVISOR TOLD ME THAT IT WAS "...NORMAL FOR THE DOORS TO COME OPEN OR NOT LATCH ON COLD DAYS.", AND OTHER CUSTOMERS HAD EXPERIENCED THE SAME PROBLEM IN THE LAST FEW DAYS. IT JUST OCCURRED AGAIN AT 4,032 MILES ON THE SAME DAY. *TR