NHTSA Complaint #10558433 — 2002 FORD F SUPER DUTY ELECTRICAL SYSTEM

Complaint Details

ODI Number	10558433
Vehicle	2002 FORD F SUPER DUTY
Component	ELECTRICAL SYSTEM
Date of Incident	January 4, 2014
Date Filed	January 4, 2014
Mileage	181,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE SECURITY MODULE- THIS MODULE CONTROLS DOOR LOCKS ( FOB & VEHICLE IN MOTION AUTO DOOR LOCKS), AUTO HEADLAMPS, SAFETY DOOR AJAR INDICATORS, ALL INTERIOR ELECTRICAL AUTO LAMP & RADIO FEATURES. ALL THESE ITEMS ON VEHICLE ARE INOPERATIVE DUE TO FAULTY MODULE (VSM). FALSE SAFETY INDICATIONS ARE BEING DISPLAYED. ORIGINAL PART # IS 2C7T-15K602-AJ, REPLACEMENT PART # IS 4C7Z-15604-AC. VEHICLE HAS BEEN AT DEALERSHIP ALMOST (2) MONTHS. INFORMED VEHICLE NON-REPAIRABLE DUE TO UNAVAILABILITY OF PART FROM FORD MOTOR COMPANY. THIS IS A SAFETY ITEM ! ACCORDING TO ON-LINE WEB-SITES, HIGH VOLUME OF OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. SINCE THIS A SAFETY ISSUE ( DOOR AJAR INDICATOR & AUTO HEAD LIGHT TURNING OFF WHILE DRIVING), PLEASE ADVISE REMEDY. FORD DEALERSHIP OR FORD MOTOR CO HAS NOT SHOWN ANY INTEREST IN REPAIR OR PART AVAILABILITY. *TR

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