NHTSA Complaint #10558376 — 2012 FORD FIESTA

MY CAR HAD SOME SUSPECTED ISSUES FROM THE BEGINNING (GRINDING NOISE WHEN SHIFTING THROUGH GEARS) BUT I ASSUMED IT WAS BECAUSE OF THE DUAL TRANSMISSION THE CAR DROVE LIKE A MANUAL. I HAD SOME ISSUES WITH SHUDDERING BUT I WAS ASSURED IT WAS BECAUSE OF THE WAY THAT THE TRANSMISSION IS. IN DECEMBER WHEN MY CAR WAS ABOUT 2 YEARS OLD AND I HAD ABOUT 32,000 MILES ON IT THE NOISE INTENSIFIED AND BECOME WORSE, IT WAS ALSO ACCOMPANIED BY THE CAR SHUDDERING ALMOST CONSTANTLY NAMELY AT LOW SPEEDS. I TOOK IT FOR AN OIL CHANGE, AND THE TECHNICIAN TOLD ME THAT SOMETHING SEEMED OFF WITH THE TRANSMISSION SO I MIGHT WANT TO HAVE A FORD DEALERSHIP LOOK AT IT SINCE IT WAS STILL UNDER WARRANTY. A COUPLE DAYS LATER I WAS ACCELERATING FROM A GREEN LIGHT AND MY CAR DID WHAT SEEMED LIKE A SEMI-STALL, THE CAR DIED FOR ABOUT 10-15 SECONDS BEFORE KICKING BACK ON. I TOOK IT TO THE DEALERSHIP, AND APPARENTLY SOME FORD FIESTA'S HAVE A DEFECT OF SOME SORT IN THE TRANSMISSION WHICH CAUSES THE CLUTCHES TO SLIP. THEY GAVE ME A FREE LOANER CAR, BUT I HAVE NO IDEA WHEN I WILL GET MY CAR BACK SINCE THE PARTS THAT ARE NEEDED ARE MASSIVELY BACKORDERED. I FEEL LIKE FORD OWNERS THAT MAY BE AFFECTED BY THE ISSUES WITH THE TRANSMISSION SHOULD BE NOTIFIED OF THIS POTENTIAL ISSUE. IT MAY NOT BE A HUGE SAFETY ISSUE NOW, BUT IF THOSE TRANSMISSIONS START GIVING OUT IT COULD BE. HOPEFULLY THERE WILL BE NO OTHER ISSUES WITH MY CAR ESPECIALLY AFTER IT IS NO LONGER UNDER WARRANTY. *TR