NHTSA Complaint #10558204 — 2012 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	10558204
Vehicle	2012 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	December 30, 2013
Date Filed	January 2, 2014
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AFTER NUMEROUS TRIPS TO THE DEALER TO COMPLAIN ABOUT THE WAY THIS CAR WAS DRIVING MY CAR FINALLY FAILED ON AND COMPLETELY SHIFT ITSELF OFF IN THE MIDDLE OF AN INTERSECTION WHILE MAKING A LEFT TURN. I COULD NOT STEER OR ACCELERATE. I COASTED TO THE SHOULDER. TOOK THE CAR TO THE DEALER AND THEY FINALLY SAID IT WAS THE THROTTLE BODY STICKING AND REPLACED IT. LUCKILY IT WAS UNDER WARRANTY. MY PRIOR VISITS I WAS TOLD THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED AND THAT MAYBE THE GAS I WAS PUTTING INTO THE CAR HAD TO MUCH ETHANOL. *TR

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