NHTSA Complaint #10558007 — 2011 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10558007
Vehicle	2011 KIA SORENTO
Component	STEERING
Date of Incident	December 28, 2013
Date Filed	December 31, 2013
Mileage	28,788 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS DRIVING TO WORK ON A 2 LANE ROAD WITH PEOPLE BEHIND ME. MY CAR MADE A SOUND LIKE A ROCK ROLLING AROUND IN AN EMPTY WATER BOTTLE THEN ALL THE DASHBOARD LIGHTS TURNED ON AND THE ENGINE DIED. LUCKILY I WAS ABLE TO PULL OVER WITH A GREAT DEAL OF STRENGTH APPLIED TO THE STEERING WHEEL. I CALLED KIA IMMEDIATELY AND THEY HAD IT TOWED TO A DEALERSHIP WITHIN THE HOUR. THE DEALERSHIP IS NOW CLAIMING I HAD A COOLANT LEAK WHICH CAUSED THE CAR TO OVERHEAT BUT I HAD NO INDICATIONS PRIOR THAT THE CAR WAS OVERHEATING. THEY SAID THIS IS PROBABLY NOT COVERED BY WARRANTY SINCE ITS A LEAK AND IT SHOULD HAVE BEEN DISCOVERED EARLIER. *TR

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