NHTSA Complaint #10557651 — 2008 NISSAN VERSA STEERING

Complaint Details

ODI Number	10557651
Vehicle	2008 NISSAN VERSA
Component	STEERING
Date of Incident	September 16, 2013
Date Filed	December 29, 2013
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

APPROXIMATELY ONE YEAR BEFORE HAVING THE CAR PART REPAIRED, I NOTICED THAT WHEN I TURNED THE STEERING WHEEL HARD TO THE LEFT TO MAKE A TIGHT TURN I HEARD A CREAKING NOISE. I WAS NOT SURE WHAT IT WAS AND MENTIONED IT TO MY MECHANIC WHEN I BROUGHT THE CAR IN FOR AN OIL CHANGE. MECHANIC FELT IT WAS RELATED TO THE AXLE. MY HUSBAND NOTICED THE NOISE WHEN DRIVING MY CAR AND BROUGHT IT BACK TO THE MECHANIC. MECHANIC HAD TO ORDER A NEW NISSAN AXLE FOR THE CAR. THE COST OF THE PART AND THE LABOR TO REPLACE IT WAS AT MY EXPENSE. THE MECHANIC SAID HE WAS GOING TO RETURN THE DAMAGED PART TO NISSAN BECAUSE HE FELT IT WAS A DEFECT IN MANUFACTURING BECAUSE THIS PART SHOULD NOT HAVE TO BE REPLACED ON A 5 YEAR OLD CAR WITH SUCH LOW MILEAGE. *TR

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#10818730 — January 7, 2016 — MY WIFE WAS MAKING RIGHT HAND TURN, ENTERING A HIGHWAY, SHE LOST TOTAL CONTROL OF THE STEERING. THE VEHICLE VEERED TO...

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