NHTSA Complaint #10557316 — 2011 DODGE CHARGER

DRIVER SIDE LOW BEAM LIGHT WENT OUT. TRIED REPLACING THE BULB, WHICH WAS MUCH MORE DIFFICULT THAN ANTICIPATED SO, DECIDED TO TAKE IT TO THE DODGE DEALER I PURCHASED THE CAR FROM. RECEIVED A CALL FROM THE SERVICE DEPARTMENT ONLY TO BE TOLD THAT IT WAS NOT THE BULB BUT WAS THE ENTIRE WIRING MECHANISM AND THE WIRES HAD "MELTED". I HAVE BEEN A LOYAL DODGE CUSTOMER FOR MANY YEAR, DESPITE MANY DIFFICULTIES WITH OTHER DODGE MODELS. MOST RECENT, THIS HEADLIGHT ISSUE, NOT COVERED UNDER ANY RECALL (EVEN AFTER READING ALL THESE COMPLAINTS) AND I AM OVER MY 36,000 MILE WARRANTY, I AM EXTREMELY DISAPPOINTED IN CHRYSLER! NOT ONLY BECAUSE OF THE COST OF THIS REPAIR, BUT NOW I WORRY THAT IF THE HEAT IS ENOUGH TO MELT THE WIRES, WHAT HAPPENS THE NEXT TIME I AM DRIVING AND THE WIRES ACTUALLY CATCH FIRE? GUESS CHRYSLER WILL ISSUE A RECALL ONCE SOMEONE IS SEVERELY INJURED OR WORSE CASE DEAD BECAUSE OF THIS ISSUE! *TR