NHTSA Complaint #10557278 — 2003 KIA OPTIMA

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKED AND SHE WAS UNABLE TO UNLOCK IT MANUALLY OR BY USING THE KEY FOB. SHE WAS FORCED TO CLIMB INTO THE BACK SEAT IN ORDER TO EXIT THE VEHICLE. WHEN THE FAILURE RECENTLY RECURRED ALL OF THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN REPLACED THE LOCKS; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 2/11/14*CN THE CONSUMER STATED THE TRUNK AND IGNITION WOULD NOT UNLOCK. THE IGNITION AND TRUNK LOCK WAS REPLACED. ALSO, THE ALTERNATOR, FUEL TANK SENSOR AND TIMING BELT WERE REPLACED. THE HIGH BEAM LIGHTS WOULD COME ON, WHEN SHE MADE TURNS.