NHTSA Complaint #10557083 — 2007 GMC YUKON XL 1500

I TOOK THE VEHICLE TO MY LOCAL GMC DEALERSHIP LOCATED IN ITHACA, (MAQUIRE CHEVY-CADILLAC) NEAR ITHACA MALL. THE VEHICLE ENGINE SOUND LIKE IF SOMEONE WAS HITTING THE ENGINE WITH A HARD OBJECT, ALL THE LIGHTS ON THE DASHBOARD COME ON. THE SERVICE TECH TOLD ME THAT THEY WOULD FIX THE PROBLEM,LATER THAT NIGHT I PICKED UP THE VEHICLE AND DROVE LESS THAN A MILE FROM THE DEALERSHIP AND THE SAME NOISE CAME BACK ON. DROVE BACK AND COMPLAIN OF THE PROBLEM THAT BEING FIX AND WAS GIVEN A RENTAL CAR. THE NEXT DAY I WAS TOLD BY THE SERVICE REP. THAT A LIFTER HAD WENT ON THE ENGINE AND IT WOULD COST APPROX. 1,600.00 TO FIX THAT PROBLEM BUT WHEN NOT GUARANTEE ANY OTHER PROBLEMS. I TOOK THE VEHICLE TO A OUTSIDE MECHANIC WHO ADVISED ME THAT IT WOULD BE CHEAPER TO PUT A NEW ENGINE IN IT. THE SERVICE MANAGER LOOKED UP HIS SCREEN AND ADVISED ME THAT THE VEHICLE HAD NO RECALLS ON IT. I PAID $4,774.84 FOR A NEW ENGINE, BUT GMC DID NOT STAND BY THEIR PRODUCT. ALL I WANT FOR LABOR IS $600.00 AND 203.00 FOR THE RENTAL CAR. I HAVE RECEIPTS TO SHOW WHAT WAS PAID AND THE BREAK OF WHAT NEEDED TO DONE TO ENGINE. I CONTACTED GMC 1-800 NUMBER WHICH WAS A JOKE, THEY LISTEN BUT REFUSED TO DO ANYTHING. I NEEDED THE VEHICLE TO BE FIX, WHICH WAS AN EMERGENCY. PLEASE HELP. *TR