NHTSA Complaint #10557072 — 2009 SATURN VUE

TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE EMISSIONS PLUNGE OVERFLOW SENSOR WARNING LIGHT ILLUMINATED. THE CONTACT THEN NOTICED A BURNING ODOR INSIDE THE VEHICLE AND SMOKE COMING FROM THE REAR HATCH. THE CONTACT STATED THAT THE DASH DISPLAY INDICATED THAT THE DOORS WERE AJAR BUT THEY WERE LOCKED AND THE REAR PASSENGER WAS UNABLE TO OPEN THE DOOR TO EXIT THE VEHICLE DURING THE INCIDENT. THE FUSE WAS REMOVED FROM THE BRAKE LIGHT WHICH STOPPED THE SMOKE. THE VEHICLE WAS DIAGNOSED AND NO REPAIRS WERE PERFORMED. THE CONTACT WAS INFORMED THAT THE ELECTRICAL WIRES WERE DAMAGED FROM CONTACT WITH THE LICENSE TAG WHICH CAUSED THE DEFECT. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 69,000. UPDATED 1/16/14*CN THE CONSUMER STATED THE INSURANCE SENT COMPANY SENT HER A CHECK, TO HAVE THE VEHICLE REPAIRED.