NHTSA Complaint #10557036 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS STOPPED AT A LIGHT WHEN THE ENGINE RPM'S STARTED TO INCREASE AND THE VEHICLE ERRONEOUSLY ACCELERATED INTO TRAFFIC BEFORE STALLING. THE VEHICLE WAS DIAGNOSED AT THE DEALER AND THE TORQUE CONVERTER WAS REPLACED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS WOULD INTERMITTENTLY FAIL WHILE BEING UTILIZED IN INCLEMENT WEATHER. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. NO REPAIRS WERE PERFORMED TO THE WIPERS. THE MANUFACTURER WAS NOT CONTACTED IN REFERENCE TO THE DEFECTS. THE FAILURE MILEAGE WAS 23,850.