NHTSA Complaint #10556926 — 2006 JEEP COMMANDER

APPROXIMATELY 40 MILES FROM HOME, ON A DAY WITH THE TEMPERATURE WELL BELOW ZERO DEGREES FAHRENHEIT, WE ROLLED OUR FRONT WINDOWS DOWN TO TALK TO OUR NEIGHBORS, WHO WERE SHOPPING AT THE SAME MALL AS US. AFTER VISITING WITH THEM, OUR WINDOWS WOULD NOT ROLL BACK UP. OUR FAMILY HAD TO DRIVE IN FREEZING WEATHER BACK HOME, ON A SUNDAY, WITH THE WINDOWS ROLLED DOWN. ON THE WAY, BY RAPIDLY DEPRESSING THE WINDOWS LOCK BUTTON, WHILE MY WIFE REPEATEDLY PULLED UP ON THE FRONT PASSENGER WINDOW SWITCH, WE GOT HER WINDOW TO ROLL UP. WE NEVER COULD GET THE DRIVERS FRONT WINDOW TO ROLL UP. I REPLACED THE MASTER SWITCH ASSEMBLY ON THE DRIVERS DOOR PANEL, BUT THAT DID NOT HELP. THE DEALERSHIP TOLD ME THAT I PROBABLY HAVE MULTIPLE BROKEN WIRES IN THE WIRE BUNDLE IN THE DOOR HINGE AREA. JEEP HAS NOT, TO MY KNOWLEDGE, ADDRESSED THIS PROBLEM AT ALL. THE INTERNET FORUMS ARE CHOCK-FULL OF HUNDREDS AND HUNDREDS OF CONSUMERS THAT HAVE HAD, AND ARE HAVING THIS SAME PROBLEM. *TR