NHTSA Complaint #10556921 — 2002 LEXUS RX300

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10556921
Vehicle	2002 LEXUS RX300
Component	VEHICLE SPEED CONTROL
Date of Incident	December 20, 2013
Date Filed	December 21, 2013
Mileage	128,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY WIFE WAS DRIVING IN FREEWAY (HIGHWAY 101 IN BAY AREA, CA) AROUND 8:00PM. THE CAR WAS AT A SPEED OF ~60 MILES/HR. THE CAR STARTED ACCELERATING INDEPENDENTLY. MY WIFE EXITED 101 IMMEDIATELY AND FOUND THAT SHE COULD NOT GET THE CAR TO FULLY STOP EVEN THOUGH SHE APPLIED THE BRAKE FULLY. THE CAR WAS STILL IDLING FULL THROTTLE AFTER MY WIFE PUT THE CAR IN PARK. THEN MY WIFE SHUT OFF THE ENGINE. I HAD THE CAR TOWED TO LEXUS DEALER SERVICE. THE DEALER'S ADVISOR TOLD ME HE HAS NOT SEEN THIS KIND OF CASE BEFORE AND HE HAS TO TALK TO HIS MANAGER; UNFORTUNATELY HIS MANAGER IS NOT AVAILABLE AND HE WILL HAVE HIS MANAGER CALL ME. *TR

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