NHTSA Complaint #10556889 — 2012 FORD F-250 SD

ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10556889
Vehicle	2012 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	December 20, 2013
Date Filed	December 21, 2013
Mileage	13,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

WHILE DRIVING MY TRUCK ON A BUSY SIDE ROAD, THE MESSAGE CENTER FLASHED A WARNING, "STOP SAFE SOON". A AUDIBLE CHIME WAS HEARD AND THE TRUCK SHUT OFF. COMPLETE LOSE OF POWER BRAKES, POWER STEERING. I WAS NOT ABLE TO GET THE TRUCK OFF THE ROAD COMPLETELY SINCE IT HAPPENED SO FAST. TRAFFIC WAS STOPPED IN BOTH DIRECTIONS WHILE WE DID OUR BEST TO PUSH THE 7,500 POUND TRUCK TO THE NARROW SHOULDER. SINCE THE SHOULDER WOULD NOT FIT THE ENTIRE TRUCK, IT WAS BASICALLY HALF IN THE ROAD. TRAFFIC HAS BACKED UP AND WE HAD TO WAIT CLOSE TO AN HOUR FOR A TOW TRUCK. AFTER SPEAKING WITH THE DEALER, HE TOLD ME THE TRUCK HAS A BULLETIN OUT ABOUT A FAULTY EGT EXHAUST GAS TEMPERATURE SENSOR. THIS SMALL SENSOR FAULT SHUTS THE TRUCK DOWN AND WILL NOT ALLOW THE ENGINE TO RUN. *TR

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