NHTSA Complaint #10556559 — 2008 INFINITI G37

I'VE BEEN HAVING A CONTINUING PROBLEM IN REGARDS THE STOCK PANASONIC CD CHANGER. THE CD CHANGER IS MOVING DISCS AROUND WHEN THE POWER TO THE CAR IF OFF, WON'T EJECT DISCS OR RECEIVE THEM. THIS MALFUNCTION IS DRAINING MY BATTERY. I BROUGHT THE CAR INTO A INFINITI SERVICE SHOP AND THEY ADVISED ME THAT THE CD CHANGER WAS MALFUNCTIONING AND WOULD REPAIR IF FOR $500.00, BY INPUTTING A REMANUFACTURED CD CHANGER INTO THE CAR. UPON THEM DOING THIS, I WAS ADVISED THE RADIO THEY ORDERED, WAS ALSO DEFECTIVE AND THEY HAD TO ORDER ANOTHER ONE. THEY REPLACED THE CD CHANGED AND A MONTH LATER, THIS CD CHANGER ALSO STOPPED WORKING CORRECTLY. I HAD TO GO AND HAVE INFINITI REPLACE THE RADIO FOR THE THIRD TIME, WHICH WAS OUT OF WARRANTY. THE CURRENTLY CD CHANGER IS WORKING, BUT FOR HOW LONG? I ASKED INFINITI USA FOR A FULL REFUND AND WAS ADVISED THAT THEY COULD NOT ASSIST ME WITH ANY REFUND AND WEREN'T HELPFUL OR CONCERNED AT ALL ABOUT THIS PROBLEM. I FILED A BBB CLAIM IN ORDER TO TRY AND HAVE MY REPAIR FEE REFUNDED, DO TO THIS DEFECTIVE PART WHICH SHOULD BE RECALLED. INFINITI STILL USES PANASONIC CD CHANGERS IN THEIR NEW MODELS ARE REFUSES TO ADDRESS THIS DEFECTIVE PART ISSUE. MANY INTERNET RESEARCHES HAVE SHOWN THIS CD CHANGER ISSUE HAS AFFECTED MANY OF THEIR CARS FOR SEVERAL YEAR'S. IN CONCLUSION, I WOULD NEVER BUY AN INFINITI AUTOMOBILE AGAIN DO TO THE TOTAL DISREGARD TO CUSTOMER SERVICE. *TR