NHTSA Complaint #10556395 — 2005 FORD ESCAPE

WHEN I OPENED THE REAR HATCH ON MY 2005 FORD ESCAPE I NOTICED THE PLASTIC MOLDING WAS CRACKED, AFTER LOOKING AT IT CLOSER I NOTICED THAT THE WHOLE RIGHT REAR SHOCK MOUNT WAS RUSTED OUT ANT THERE WAS A HOLE IN THE TOP OF THE WHEEL WELL. I HAVE CONTACTED MANY BODY SHOPS THAT SAY THE PROBLEM IS FIXABLE BUT DO TO LIABILITY THEY CAN NOT FIX IT. AFTER RESEARCHING IT ONLINE ON THE FORD FORUM I FOUND OUT THAT THIS A COMMON PROBLEM WITH THIS VEHICLE. ONE POST ON THE FORUM SAYS THAT THE ENGINEERS OF THE ESCAPE SAID IT IS A DESIGN FLAW CAUSING THE PROBLEM BUT THEY WON'T PUT IT IN WRITING FOR FEAR OF LOSING THEIR JOBS. THIS IS A MAJOR SAFETY ISSUE AND THERE SHOULD BE A RECALL ISSUED FOR IT. IF THE SHOCK WOULD HAVE CAME OFF WHILE I WAS DRIVING AND HIT THE ROAD OR SOMETHING UNDER THE VEHICLE IT COULD HAVE CAUSED A ACCIDENT. I WOULD TO KNOW WHY THERE IS NO RECALL ISSUED FOR THIS PROBLEM ? *TR