NHTSA Complaint #10556217 — 2011 TOYOTA CAMRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10556217
Vehicle	2011 TOYOTA CAMRY
Component	STRUCTURE:BODY
Date of Incident	October 25, 2011
Date Filed	December 16, 2013
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

STRONG, LOUD, PERSISTENT KNOCKING SOUND COMING FROM PASSENGER SIDE OF ROOF WHEN GOING OVER BUMPS OR UNEVEN PAVEMENT. THIS NOISE IS THE FRAME POPPING FROM TWO PARTS OF THE FRAME COMING INTO CONTACT, FROM WHAT I WAS TOLD BY DEALER. THIS WAS TAKEN TO THE DEALER PREVIOUSLY AND THE TSB WAS FOUND AND WORK COMPLETED. IT BEGAN MAKING THE NOISE AGAIN AFTER A FEW DAYS TO A WEEK AFTER THE SERVICE. I HAVE SCHEDULED TO TAKE IT IN AGAIN, BUT HAVE HESITATED DUE TO THE CONDITION I RECEIVED MY CAR AFTER SERVICE LAST TIME. THE LINER AND BODY COVERS DO NOT GO BACK ON RIGHT AND THE CAR DID NOT LOOK NEW ANY LONGER WHEN I RECEIVED IT BACK. THE PROBLEM WAS SAID TO BE CAUSED BY WELDING SLAG ON THE FRAME RUBBING TOGETHER, AND BAD WELDS ON THE CAR'S BODY. THIS IS NOT WHAT SOMEONE WANTS TO HEAR WHEN PURCHASING A NEW CAR. *TR

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