NHTSA Complaint #10555908 — 2012 DODGE JOURNEY

WHILE APPROACHING A STOP LIGHT VEHICLE STUTTERS LIKE THE TRANSMISSION IS SLIPPING. WHILE WAITING AT LIGHT THE VEHICLE ENGINE DIED. THIS CONTINUED FOR SEVERAL TIMES INTERMITTENTLY. NO WARNING LIGHTS NO WARNING. EXCEPT TRANSMISSION STUTTER. CALLED DEALER ABOUT ISSUE, THEY TOLD US IF THEY CAN'T REPRODUCE ISSUE NOTHING THEY CAN DO TO FIX. SO I CALLED CHRYSLER CUSTOMER SERVICE. THEY ASKED US WHAT WE WANTED THEM TO DO? I TOLD THEM I WANTED THIS CAR FIXED. SO THEY RECOMMEND OF COURSE BRING IT TO DEALER. AND WE DECIDE TO BRING BACK TO DEALER. IN THE TIME BEFORE BRINGING INTO DEALER VEHICLE HAS DIED OVER A DOZEN TIMES. IN TRAFFIC MAIN HIGHWAY. AND NO MATTER IF IT WAS A WARM ENGINE. COLD ENGINE. JUST DIES WHENEVER IT WANTS. ALSO BEFORE WE GOT THIS INTO SHOP. STEREO STARTED CHANGING CHANNELS ON ITS OWN. YOU CAN CHANGE BACK TO STATION. AND FEW MINUTES LATER YOU WOULD HAVE STATIC. THIS WAS NOT THE ONLY ISSUES WE HAD WITH THIS VEHICLE EITHER. THE FRONTEND HAD A LOUD BANG THUMP SOUND. SINCE IT WAS NEW, ALSO IN SHOP 4 TIMES FOR THIS ISSUE. FINALLY THEY REPLACED STRUTS, AND THE NOISE CAME BACK SEVERAL WEEKS LATER. THE STALLING IN TRAFFIC WAS MY LAST STRAW. I SENT IT TO SHOP, AND TRADED THIS VEHICLE FOR ANOTHER MANUFACTURES VEHICLE. I FEEL I WAS SOLD A PROBLEM AND FELT LIKE CHRYSLER EXPECTED ME TO JUST TOLERATE THESE ISSUES. WAY TOO MANY ISSUES FOR BRAND NEW VEHICLE. ALSO THE AMOUNT OF MONEY WE PAID TO PURCHASE VEHICLE. JUST FEEL SAFETY ISSUES NEED TO BE ADDRESSED. *TR