NHTSA Complaint #10555532 — 2007 CHEVROLET AVALANCHE

AROUND THE MAY 2012 TIMEFRAME I HAD TO TAKE MY 2007 CHEVROLET AVALANCHE IN TO A LOCAL DEALERSHIP FOR SERVICE TO THE CRACKED DASHBOARD NEAR THE PASSENGER SIDE AIR BAG. THE DEALERSHIP AGREED THAT THIS WAS A DEFECTIVE ISSUE THROUGH OUT A NUMBER OF OTHER GM MODELS. THE DEALERSHIP AGREED TO REPLACE THE DASHBOARD AT NO CHARGE. THIS WEEK ON 9 DECEMBER 2013 I NOTICED ANOTHER CRACK IN THE NEW DASHBOARD. JUST SLIGHTLY OVER A YEAR THIS HAS HAPPENED AGAIN BUT THIS TIME IN A NEW LOCATION. THIS CRACK IS ON THE DRIVERS SIDE NEAR THE FRONT OF THE WINDSHIELD NEAR THE VIN NUMBER PLATE TO THE BASE OF THE INSTRUMENT CLUSTER. THIS CRACK IN THE PAST TWO DAYS IS OPENING MORE AND MORE EVERYDAY. ON 10 DECEMBER THE CRACK HAS NOW FORMED A "V" SHAPE AND HAS SPLIT TO TOWARDS THE DRIVERS DOOR. I TOOK THE VEHICLE IN TODAY AND THE DEALERSHIP, THE SAME DEALERSHIP THAT REPLACED THE DASHBOARD THE FIRST TIME, SAID NO AND THAT THEY COULD NO LONGER HELP ME AND RECOMMENDED TO ME THAT I JUST GET A "COVER" TO NOT SEE IT AND BOTHER ME. I PAID NEARLY $40,000 FOR THE TRUCK AND KEEP VERY GOOD CARE OF IT. I FEEL THAT THESE CRACKS ARE A SAFETY CONCERN THAT SHOULD BE ADDRESSED AND FIXED. THE DEALERSHIPS AROUND THE COUNTRY HAVE ACKNOWLEDGED THAT THIS IS AN ISSUE AND THEY WILL NO LONGER HELP. OTHER OWNERS LIKE ME ARE HAVING THIS ISSUE AND WE NEED HELP TO GET OUR VEHICLES FIXED. PLEASE HELP ALL OF US IN GETTING THIS ISSUE FIXED AS SOON AS POSSIBLE. *TR