NHTSA Complaint #10555327 — 2009 GMC ACADIA

I BOUGHT MY GMC ACADIA, USED WITH APPROX 50,000 MILES ON IT AND HAVE OWNED IT FOR LESS THAN 4 MONTHS AND WITH IN THE LAST MONTH HAVE REPLACED 3 IGNITION COILS AND I AM ASSUMING WILL HAVE TO REPLACE MORE. FROM MY UNDERSTANDING THERE IS NO ISSUE THAT IS CAUSING THE COILS TO FAIL OTHER THAN THE PART IS GOING BAD. AND WHAT I WAS INFORMED IS THAT GMC IS NOW USING A DIFFERENT TYPE OF IGNITION COIL WHICH WOULD LEAD ME TO ASSUMING THAT THE IGNITION COILS THEY PUT IN THE ACADIAS ARE FAULTY. AND NOW THE OWNERS ARE LEFT TO FOOT THE BILL, WHICH DOES NOT SEEM RIGHT. THE TOUGH PART OF MY SITUATION IS THAT I PURCHASED THIS GMC AFTER TRADING IN MY PONTIAC GTO THAT WAS IN THE SHOP FOR 10 MONTHS WHILE GM SAT AROUND DOING NOTHING FOR ME. ALL 5 VEHICLES THAT I HAVE OWNED WERE GM VEHICLES AND NEEDLESS TO SAY NOW, I WILL NOT BE PURCHASING A GM VEHICLE EVER AGAIN. GM CUSTOMER SERVICE IS THE MAIN REASON FOR THIS. I UNDERSTAND THAT THESE THING HAPPEN BUT GM SHOULD MAKE THE SITUATION RIGHT AND HAVE NOT EVEN COME CLOSE TO MAKING ME FEEL VALUED AS A CUSTOMER. *TR