NHTSA Complaint #10555154 — 2012 DODGE RAM 3500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10555154 |
| Vehicle | 2012 DODGE RAM 3500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 12,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
I PULL A LIGHT WEIGHT 40' GOOSENECK TRAILER, AND WHILE DRIVING I NOTICED THE FUEL MILEAGE DROPPED TREMENDOUSLY AND THE COOLANT TEMP STAYED AROUND 220DEG AND I NOTICED A HORRIBLE LOSS OF POWER WHICH WOULD NOT LET ME DRIVE ANY FASTER THAN AROUND 40-45MPH! I TOOK IT TO THE DEALERSHIP AND THEY PERFORMED A BOOST TEST ON THE TURBO AND SAID THAT IT'S SUPPOSED TO PRODUCE 32 POUNDS OF BOOST BUT MINE WAS ONLY PRODUCING 26 POUNDS OF BOOST, AND THEN I WAS INFORMED THEY COULD NOT JUSTIFY REPLACING THE TURBO BECAUSE IT HAS NOT THROWN A CODE ON THE INSTRUMENT PANEL, WELL IF YOU TELL ME IT'S SUPPOSED TO PRODUCE ONE NUMBER AND IT'S DOING ANOTHER THEN I BELIEVE THAT'S ENOUGH JUSTIFICATION TO REPLACE THE PART BEINGS I PAID $50,000 FOR A BRAND NEW TRUCK! THE LOSS OF POWER CAUSES TRAFFIC BACK-UPS EVEN IF I'M IN THE SLOW LANE! THE TEMP OUT OF THE EXHAUST REACHES 800DEG'S AND MELTS MY MUDFLAP AND HAS CAUSED IT TO START SMOLDERING AFTER I COME TO A COMPLETE STOP! I WAS LATER INFORMED ABOUT THE "RE-GEN" PROCESS AND WAS TOLD IT WOULD KICK IN AND OUT OF "RE-GEN" BUT I DON'T BELIEVE MINE HAS CAME OUT OF RE-GEN BEINGS I'M STILL GETTING 5MPH WITH OR WITHOUT A TRAILER! THE ENGINE LIGHT AND ABS LIGHT COMES ON NUMEROUS TIMES A DAY AN THEN GO OFF AND NOW THE ENGINE LIGHT STAYS ON ALL THE TIME! THIS IS A BRAND NEW DODGE 3500 6.7L TURBO DIESEL 4X4. *TR
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