NHTSA Complaint #10555132 — 2009 FORD ESCAPE

I WAS TRAVELING ON THE TURNPIKE WHEN ALL AT ONCE MY CAR JERKED THEN LOST POWER, I WAS UNABLE TO STEER THE CAR SO I COASTED ON THE MEDIAN TILL THE CAR ALLOWED ME TO TURN ONTO AN EXIT RAMP. MY HUSBAND CAME AND CHECKED THE TRUCK, IT STARTED AND SEEMED TO BE OKAY. THE ENTIRE MONTH OF NOVEMBER THE TRUCK STARTS HOWEVER THE STEERING WHEEL IS LOCKED. I HAVE TO CUT THE CAR OFF AND ON AT LEAST 6 TIMES WHILE TRYING TO TURN THE WHEEL BEFORE IT UNLOCKS AND ALLOWS ME TO MOVE THE STEERING WHEEL. MY HUSBAND CALLED THE FORD DEALER AND WAS ADVISED THAT THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED, AND I WOULD HAVE TO BEAR THE COST. I DON'T FEEL THIS IS FAIR BECAUSE I RESEARCHED THIS MATTER AND FOUND THERE ARE A LOT OF COMPLAINTS ABOUT THIS MATTER. I AM NOT ABLE TO DRIVE THE TRUCK BECAUSE I'M AFRAID THERE COULD BE A CATASTROPHE. I THINK SOMETHING SHOULD BE DONE TO FIX THIS MATTER. THANKS *TR