NHTSA Complaint #10555088 — 2011 JEEP GRAND CHEROKEE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10555088
Vehicle	2011 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 1, 2013
Date Filed	December 6, 2013
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE STARTER WOULD NOT ENGAGE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT WHEN THE FUEL TANK WAS BELOW HALF FULL, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE STARTER AND THE AUXILIARY STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,000.

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