NHTSA Complaint #10555035 — 2003 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10555035
Vehicle 2003 JEEP GRAND CHEROKEE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 99,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I FIRST RECEIVED A RECALL NOTICE IN JAN 2013 AND HAVE MADE NUMEROUS ATTEMPTS TO HAVE THE RECALL CORRECTED TO NO AVAIL THROUGH A REGISTERED CHRYSLER DEALER. I AM TOLD THE PARTS ARE JUST NOT AVAILABLE AS OF YET. I WAS TRAVELING DOWN THE ROAD FOR APPROXIMATELY 30 MINUTES AT 45 MPH WHEN SUDDENLY THE AIRBAG LIGHT CAME ON. IT STAYED ON FOR ALMOST 10 MINUTES THEN WENT OFF, THEN CAME BACK ON AGAIN WITHIN 5 MINUTES. I WAS VERY FRIGHTENED SINCE THE RECALL NOTICE STATES THAT IT IS POSSIBLE FOR THE AIRBAG TO INADVERTENTLY DEPLOY AFTER THE AIRBAG LIGHT COMES ON. I CALLED THE DEALER AGAIN AS SOON AS I RETURNED HOME TO ADVISE THEM AND REMIND THEM THEY HAD ME ON A LIST. HOWEVER, I WAS TOLD THE PARTS ARE STILL NOT AVAILABLE, SO THEY GAVE ME A TOLL FREE NUMBER 800-992-1997 WHICH I CALLED AND WAS TOLD ONCE AGAIN THAT AS OF NOW THE PARTS ARE NOT AVAILABLE AND TO JUST CONTINUE DRIVING THE CAR. I HOPE THE AIRBAG DOES NOT DEPLOY WHILE I AM DRIVING CAUSING A HEART ATTACK OR FATAL CAR CRASH.

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