NHTSA Complaint #10555016 — 2013 HYUNDAI ACCENT

ON MONDAY, OCTOBER 14, 2013 I WAS TRAVELING EAST BOUND ON US17 IN SUFFOLK, VA AT APPROXIMATELY 8:30PM AT THE POSTED SPEED LIMIT OF 50MPH WHEN I STRUCK A FULL-SIZED MALE DEER HEAD-ON. HE CAME OUT OF NOWHERE - HE WAS NOTIN THE ROAD OR MY LINE OF VISION PRIOR TO ME STRIKING HIM. THE VEHICLE CAME TO AN ABRUPT HALT, BUT NO AIRBAGS DEPLOYED. THE DEER FLEW INTO THE MEDIAN, WHERE IT DIED. I IMMEDIATELY CONTACTED THE LOCAL POLICE AND I HAVE AN INCIDENT REPORT. I THEN CONTACTED MY INSURANCE COMPANY AND ARRANGED FOR THE VEHICLE TO BE REPAIRED. NO ONE CAN TELL ME WHY THE AIRBAGS DID NOT DEPLOY. I HAVE PICTURES FROM ALL SIDES OF THE VEHICLE DETAILING THE DAMAGE. I WOULD THINK THAT A HEAD-ON COLLISION AT 50MPH WOULD WARRANT AN AIRBAG DEPLOYMENT. I NO LONGER FEEL SAFE IN THIS VEHICLE, AND AM NOW AFRAID TO DRIVE AT NIGHT. I HAVE FILED A COMPLAINT WITH HYUNDAI DIRECTLY, AND THEY HAVE SENT ME A LAUNDRY LIST OF ITEMS THAT THEY WANTED ME TO PROVIDE TO THEM. PER MY PHONE CALL WITH THEM THIS MORNING, THAT INFORMATION WAS RECEIVED ON 11/04/13. ON 11/24/13, THE "INDEPENDENT INVESTIGATOR" CONTACTED ME REGARDING A VISIT TO MY VEHICLE TO MAKE A DOWNLOAD FOR HYUNDAI THE NEXT DAY. HE DID SO, AND TOOK A LOT OF PICTURES AND WAS WITH THE VEHICLE FOR OVER AN HOUR. I ALSO FORWARDED HIM THE PHOTOS THAT THE REPAIR SHOP TOOK. LAST NIGHT I CALLED AGAIN, AND WAS GIVEN THE NAME OF "[XXX]" AS THE ONE ASSIGNED TO MY CASE. TO DATE, I HAVE YET TO HAVE ANY CORRESPONDENCE WITH THIS [XXX]. I AM VERY DISSATISFIED, I FELL UNSAFE, AND AM COMPLETELY FRUSTRATED WITH HYUNDAI RIGHT NOW. THE AIRBAGS, PER THEIR OWN MANUAL, SHOULD HAVE DEPLOYED AT A HEAD-ON 50MPH CRASH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR