NHTSA Complaint #10554951 — 2014 RAM 1500

THE NEW RAM TRUCKS USE A DIAL LIKE SHIFTER THAT CHRYSLER IS CALLING THE "ROTARY SHIFTER" IN WHICH THE DRIVER USES TO SELECT THE TRANSMISSION POSITION FROM PARK OR DRIVE. THE SYSTEM IS CAUSING SAFETY ISSUES IN CONFUSING DRIVERS THINKING THAT THEY ARE LOOKING FOR THE WINDSHIELD WIPERS, VAN SPEED CONTROL, OR EVEN THINKING THAT THE VEHICLE IS IN PARK WHEN ACTUALLY IN DRIVE. WITH OUR INCIDENT THE DRIVER THOUGHT THE VEHICLE WAS SHIFTED INTO PARK HOWEVER IT WAS IN DRIVE. THE DRIVER STARTED TO GET OUT OF THE VEHICLE WHEN IT STARTED MOVING FORWARD CAUSING A COLLISION TO ANOTHER VEHICLE WITHIN OUR GARAGE LODGING THE DRIVERS HEAD IN THE TOP PORTION OF THE DOOR AND LEG IN THE LOWER CAUSING INJURY NOT TO MENTION DAMAGE TO EACH VEHICLE INVOLVED. THE DAMAGE COMBINED TO FOR BOTH VEHICLES IS WELL OVER $2,000 FOR A MINOR COLLISION AND ALSO TWO SEPARATE COLLISION CLAIMS ON OUR AUTO POLICY. CHRYSLER IS CALLING IT A DIVER ERROR AFTER REPORTING IT TO THEM UNDER CLAIM #24280455. WE FEEL AND AFTER TALKING WITH OTHERS IN THE PUBLIC IN JUST THIS SHORT AMOUNT OF TIME THAT IT IS A SAFETY ISSUE AS OTHERS IN OUR AREA ARE HAVING THE SAME ISSUE HOWEVER NO ONE WAS INJURED OR IN A COLLISION FROM OTHERS THAT WE HAVE TALKED WITH THUS FAR. *TR