NHTSA Complaint #10554703 — 2007 NISSAN QUEST ENGINE

Complaint Details

ODI Number	10554703
Vehicle	2007 NISSAN QUEST
Component	ENGINE
Date of Incident	November 4, 2013
Date Filed	December 3, 2013
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TOOK MY 2007 NISSAN QUEST IN TO THE NISSAN DEALERSHIP FOR A RATTLE, VIBRATION AND PULSING OUT OF THE FRONT END. SERVICE WRITER TELLS ME IT'S A TIMING CHAIN (NOT BELT) THAT NEEDS TO BE REPLACED. I ASKED HIM IF THAT WAS THE NOISE I HEARD (I DIDN'T THINK THAT WAS THE ISSUE) AND I WAS TOLD THEY WEREN'T SURE AND THAT PROBABLY WASN'T THE NOISE I WAS HEARING. I LEFT THE DEALERSHIP ONLY TO HAVE THE VIBRATIONS WORSE, NOISE MORE PRONOUNCED AND THE THOUGHT OF A 2000.00 BILL ON THE HORIZON FOR A TIMING CHAIN. THE VEHICLE SEEMS TO PUSH AND CONSTANTLY PULL TO THE LEFT. ALIGNMENT AND NEW TIRES HAD NO EFFECT AT ALL. SOMETIMES THE VAN SEEMS UNSTABLE AT ENTRY HIGHWAY SPEEDS. NISSAN USA CLEARLY DOESN'T CARE SO I'M HOPING YOU MIGHT BE ABLE TO DO SOMETHING WITH THEM. *TR

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