NHTSA Complaint #10554688 — 2002 SUBARU WRX

I WORK AS A VALET ATTENDANT. I HAVE PARKED A LARGE NUMBER OF VEHICLES. I HAD TO PARK THIS VEHICLE IN A PARKING SPOT. TO PARK IN THIS SPOT I HAD TO MAKE A RIGHT TO LINE UP FOR THE SPOT. THE CAR ACCELERATED SUDDENLY. I HAD ALL MY WEIGHT ON THE BRAKES TO AVOID SLAMMING INTO A WALL,I TURNED HARD RIGHT AND CRASHED THE CAR AGAINST THE CORNER OF A CONCRETE COLUMN. THE AIRBAG DEPLOYED DURING THE ACCIDENT, THEN I HEARD A PURGE AND MULTIPLE CLICKING NOISES. THE BRAKES DID NOT STOP THE CAR AT ALL. THE BREAKS FELT ROCK HARD BEFORE THE ACCIDENT. AGAIN"THE BRAKES DID NOT STOP THIS CAR FROM CRASHING" I SUFFERED A SEVERELY FRACTURED HIP SOCKET INJURY. THIS ACCIDENT LEAVES ME WITH THE LIKELY HOOD OF NEEDING HIP REPLACEMENT DUE TO HIP ARTHRITIS. IF IT WASN'T FOR THE AIRBAG I WOULD HAVE SUFFERED SEVERE HEAD AND CHEST INJURY. I ALSO NO LONGER WORK AS A PARKING ATTENDANT, AND HAVING A HARD TIME FINDING A JOB. I AM NOT A TEENAGER JOYRIDING . I AM AN ADULT, PARKING CARS FOR A LIVING. I HAVE DRIVEN HIGH END VEHICLES WITH WAY MORE POWER, BUT HAVE NEVER EXPERIENCED ANY THING LIKE THIS. NOW I HAVE DIFFICULTY DRIVING, AND I AFRAID TO GET BEHIND THE WHEEL. I AM A MALE DRIVER WITH 20+ YEARS OF DRIVING EXPERIENCE, BUT I AM LOOKED AT AS A RECKLESS DRIVER FOR WRECKING THIS CAR. *TR