NHTSA Complaint #10554152 — 2013 NISSAN PATHFINDER

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10554152
Vehicle 2013 NISSAN PATHFINDER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 15,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I HAD COMPLAINED TO TROPHY NISSAN, PROGRESSIVE INSURANCE, WELLS FARGO, AND PLATINUM COLLISION ABOUT THE VERY PROBLEM THAT I JUST RECEIVED A RECALL ABOUT. MY COMPLAINTS WERE TREATED AS NOT HAVING MERIT. I HAD SPECIFICALLY DESCRIBED THE SEEMINGLY LOSS OF CONTROL ON PAVEMENT THAT WAS SLIGHTLY ROUGH. I ALSO ASSERTED THAT WHEN I APPLIED BRAKES THE PATHFINDER SEEMED TO LUNGE FORWARD. IN THIS ACCIDENT I WAS THE INTERSTATE NEAR DOWNTOWN DALLAS MOVING ONE LANE TO MY LEFT AS TRAFFIC SLOWED AND STOPPED. I WAS AWARE OF THE SLOWING TRAFFIC AND I REACTED ACCORDINGLY. AS TRAFFIC ACTUALLY STOPPED I RECALL NOT BEING OVERLY CONCERNED THAT I WAS A SAFE STOPPING DISTANCE BUT WHEN I APPLIED THE BRAKE MY PATHFINDER SEEMED TO LUNGE FORWARD AND I STRUCK THE REAR OF THE VEHICLE IN FRONT OF ME. I AGAIN STATED MY CONCERNS AFTER THE FACT AND WAS NOT DEEMED ACCURATE. THE PATHFINDER SPENT 2 MONTHS IN THE SHOP WAITING ON PARTS AND MY INSURANCE PREMIUM DOUBLED. I REFUSED TO PAY THE ELEVATED PREMIUM BECAUSE I SIMPLY DID NOT HAVE IT AND I DID NOT MAKE ANY PAYMENTS ON THE PATHFINDER TO WELLS FARGO DURING THE 2 MONTHS AND THE PATHFINDER HAS SUBSEQUENTLY BEEN REPOSSESSED DO I HAVE ACTIONABLE RECOURSE?? WHAT'S NEXT WITH THIS COMPLAINT?? I TRIED IN VAIN TO GET PROGRESSIVE TO RECOGNIZE A DIMINISHED VALUE CLAIM. THIS COULD HAVE SAVED ME MONEY AND MY CAR AS THE WRECK WAS TRULY NOT MY FAULT BUT IT WAS RULED MY FAULT BECAUSE I WAS THE REAR VEHICLE AND TEXAS HAS NO DIMINISHED VALUE FOR INSURED BEING AT FAULT. TRIED IN VAIN TO GET WELLS FARGO TO HELP ME BUT ALL PARTIES WERE SCARED TO DEATH OF PROGRESSIVE INSURANCE WITH THE EXCEPTION OF PLATINUM COLLISION. THEIR ONLY STANDING IN THIS CASE IS AS THE BODY SHOP APPROVED BY PROGRESSIVE. *TR

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