NHTSA Complaint #10553933 — 2004 MERCURY SABLE

VEHICLE SPEED CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10553933
Vehicle	2004 MERCURY SABLE
Component	VEHICLE SPEED CONTROL
Date of Incident	November 26, 2013
Date Filed	November 26, 2013
Mileage	54,296 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I RECEIVED A PANICKED PHONE CALL FROM MY 16 YEAR OLD DAUGHTER AFTER A LIFE THREATENING EXPERIENCE. SHE WAS DRIVING AT 35 MPH WHEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN, THE ENGINE RACED TO 4,000 RPM AND STAYED THERE, WHILE SHE FRANTICALLY PRESSED THE BRAKE. THANKFULLY SHE WAS ABLE TO CONTAIN CONTROL OF THE VEHICLE AS SHE PULLED OFF IT THE ROAD. SHE IMMEDIATELY TURNED OFF THE ENGINE, AFTER WAITING A FEW MINUTES SHE STARTED THE CAR, AGAIN IT RACED TO 4,000 RPM. AFTER TRYING THIS MULTIPLE TIMES I HAD THE CAR TOWED HOME. A CALL TO FORD VERIFIED THERE HAS BEEN NO RECALLS OR RECALL WORK DONE ON THIS VEHICLE. I RESEARCHED THIS ISSUE ONLINE, TO MY AMAZEMENT THERE ARE MANY PEOPLE WHO HAVE EXPERIENCED THIS SAME ISSUE.IN FEAR FOR MY CHILD AND ANYONE ELSE WHO MIGHT DRIVE THIS VEHICLE I HAVE REMOVED IT FROM USE, AND FEEL STUCK WITH UNSAFE VEHICLE. I AM HIGHLY DISAPPOINTED IN THE LACK OF RESPONSE/RESOLVE FROM THE MANUFACTURE. *TR

Related Complaints for the 2004 MERCURY SABLE

Other VEHICLE SPEED CONTROL Complaints

#11043314 — November 4, 2017 — CAR ACCELERATED BY ITSELF TO ABOVE 55 MPH AT LOCAL ROAD, WHEN PUT TO PARKING, THE ENGINE KEPT RUNNING AT MORE THAN 35...

#10820421 — January 15, 2016 — TL* THE CONTACT OWNS A 2004 MERCURY SABLE. WHILE DRIVING AT HIGH SPEEDS, THE RPMS INCREASED WITHOUT WARNING. THE VEHI...

#10650321 — October 27, 2014 — WHILE DRIVING ON THE FREEWAY THE ENGINE KEEPS CONSTANT SPEED EVEN AFTER REMOVING FOOT FROM ACCELERATOR PEDAL. IT'S LI...

#10643616 — October 9, 2014 — STARTED SUDDEN ACCELERATION WHILE DRIVING AT 25 MPH. PRESSED HARD ON BRAKES TO STOP, PUT IT ON PARK MODE. STILL RPM W...

#10609920 — July 11, 2014 — TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD AND EXHIBITED RAPID ACC...

Recent Complaints for the 2004 MERCURY SABLE

#11320752 — SERVICE BRAKES — April 10, 2020 — TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE BRAKE LIGHTS WERE ACTIVATED, THE CONTACT WAS...

#11119888 — ELECTRICAL SYSTEM — August 14, 2018 — WHILE PARKED, TRIED TO PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY BUT CAR WILL NOT SHIFT OUT OF PARK. ONLY WAY TO GET...

#11119888 — EXTERIOR LIGHTING — August 14, 2018 — WHILE PARKED, TRIED TO PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY BUT CAR WILL NOT SHIFT OUT OF PARK. ONLY WAY TO GET...

#11119888 — SERVICE BRAKES — August 14, 2018 — WHILE PARKED, TRIED TO PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY BUT CAR WILL NOT SHIFT OUT OF PARK. ONLY WAY TO GET...

#11101862 — AIR BAGS — June 14, 2018 — THE AIRBAG WARNING LIGHT HAS STARTED COMING ON INTERMITTENTLY WHILE THE CAR IS RUNNING ON A CITY STREET. I DON'T KNOW...