NHTSA Complaint #10553909 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10553909
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	November 21, 2013
Date Filed	November 26, 2013
Mileage	168,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

APPROACHING CURVE IN ROAD WHEN STEERING WHEEL WOULD NOT TURN TO THE RIGHT. IT FELT COMPLETELY LOCKED, NOT JUST LOSS OF POWER STEERING, TO ME. I WAS ABLE TO STOP ON THE SHOULDER ON THE OTHER SIDE OF THE ROAD (FACING THE WRONG WAY) AND AFTER A FEW MINUTES, THE STEERING WORKED NORMALLY AGAIN. SINCE THAT TIME, IT HAS COME AND GONE A FEW TIMES, SOMETIMES WHEN I START THE CAR, IT FEELS LIKE THE MECHANICAL STEERING LOCK IS STILL ENGAGED, BUT AFTER SHAKING AND WIGGLING FOR A FEW MINUTES, IT USUALLY BEGINS TO WORK. SOMETIMES I CAN TURN ONE WAY, BUT NOT THE OTHER. IT SEEMS TO BE RANDOM WHETHER IT FAILS TO THE LEFT OR RIGHT. THERE IS POSSIBLE CORRELATION TO LOW TEMPERATURES, BUT I DO NOT HAVE ENOUGH DATA TO BE CERTAIN OF THIS YET. *TR

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