NHTSA Complaint #10553858 — 2007 MINI COOPER S

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10553858
Vehicle	2007 MINI COOPER S
Component	ENGINE
Date of Incident	November 18, 2013
Date Filed	November 26, 2013
Mileage	87,210 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

RECEIVED A LETTER FROM MINI ON 11/16/13 NOTIFYING ME OF POSSIBILITY OF FAULTY CHAIN TENSIONER, WHICH NEEDED TO BE "CHECKED FOR WEAR AND REPLACED IF NECESSARY," AND THAT I SHOULD CONTACT AN AUTHORIZED MINI DEALER TO ARRANGE AN APPOINTMENT. NO INDICATION THAT THE VEHICLE SHOULD NOT BE DRIVEN. TWO DAYS LATER (11/18/13), JUST AS I WAS ABOUT TO SCHEDULE AN APPOINTMENT, THE VEHICLE BEGAN TO SHAKE, THEN THE RED ENGINE LIGHT CAME ON, SO I SHUT DOWN THE VEHICLE AND HAD IT TOWED FIRST TO THE IMPORT SHOP THAT NORMALLY SERVICES THE MINI THEN, AFTER CONSULTATION WITH THAT MECHANIC ABOUT MINI'S RECALL LETTER, HAD IT TOWED TO A MINI DEALERSHIP, WHERE IT NOW SITS WAITING FOR DIAGNOSIS AND NEWS ABOUT WHAT ANY DAMAGE MIGHT COST TO REPAIR, WHETHER I WILL BE RESPONSIBLE FOR IT, AND WHETHER I WILL BE REIMBURSED FOR TWO TOW CHARGES AND A CAR RENTAL. *TR

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