NHTSA Complaint #10553689 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10553689
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	November 22, 2013
Date Filed	November 25, 2013
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WAS DRIVING AT SLOW SPEEDS ON RESIDENTIAL ROADS AND POWER STEERING STOPPED WITHOUT ANY WARNING AND COULD NOT TURN THE WILL WITHOUT HARD FORCE AND IT STILL WOULDN'T TURN FULLY ONLY TURNED ABOUT MAYBE 20 DEGREES LEFT OR RIGHT, VERY DANGEROUS THE EPAS IS TERRIBLE TURNED IT OFF AND BACK ON AND IT STARTED WORKING UNTIL MY WIFE DROVE IT AND GOT STUCK IN THE MIDDLE OF THE ROAD... TOOK IT TO A MECHANIC AND THEY COULD NOT FIGURE OUT THE PROBLEM IM TAKING IT TO A FORD DEALER TODAY AND WILL PAY AN ARM AND A LEG TO PROTECT MY WIFE AND 8 MONTH OLD SON FOR SOMETHING THAT SHOULDN'T BE FAULTY IN THE FIRST PLACE VERY UNNERVING TO KNOW FORD WOULD ALLOW NO REMEDY FOR SOMETHING SO DANGEROUS. *TR

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