NHTSA Complaint #10553623 — 2010 VOLKSWAGEN CC

WHILE DRIVING MY DSG TRANSMISSION STARTED TO MAKE LOUD NOISE WHILE SHIFTING A GEAR AND PRODUCE LOUD HIT WHEN GEAR IS CHANGED TO THE POINT OF MY STEERING WHEEL SHAKE AND ALMOST MADE ME LOOSE CONTROL OF THE VEHICLE. I DROPPED CAR TO THE CLOSEST VW DEALER, FIRST I WAS TOLD BY SERVICE MANAGER THAT THE ISSUE WILL BE FIXED DUE TO RECALL ON THAT PARTICULAR TRANSMISSION, BUT 4 HOURS LATER I'VE RECEIVED CALL FROM THE SAME PERSON STATING THAT I HAVE TO PAY FOR REPAIRS MYSELF. VW CORPORATE ARE NOT INTERESTED IN HONORING THEIR OWN RECALL AS WELL. *TR