NHTSA Complaint #10553598 — 2011 JEEP GRAND CHEROKEE

THE FIRST 3 WEEKS I HAD THE VEHICLE THE ENGINE LIGHT KEPT COMING ON. I RETURNED TO THE LITHIA DEALERSHIP IN SANTA FE 3 TIMES TO HAVE IT CORRECTED. THEY ACCUSED ME OF FUELING THE CAR WITH THE ENGINE RUNNING. I DO NOT FUEL MY CARS WITH THE ENGINE RUNNING. THE TRANSMISSION HAD TO BE REPLACED AT 4,000K MILES BECAUSE THE ROBOT AT THE FACTORY DID NOT SEAT THE TRANSMISSION FLUID FILTER PROPERLY AND METAL FLAKES WERE FOUND IN THE TRANSMISSION OIL PAN AS A RESULT WHICH DAMAGED THE VALVE BOX. THE VEHICLE STILL ACTS ODD AT TIMES ' JERKING SLIGHTLY WHEN CHANGING GEARS. AT 45 MPH WHILE I WAS ACCELERATING TO MERGE ONTO THE HIGHWAY, THE VEHICLE WOULD CHANGE GEARS BY ITSELF INTO FIRST GEAR. A YOUNG TECH HAD BEEN READING A SERVICE UPDATE BULLETIN AND KNEW ABOUT THIS ISSUE. IT REQUIRED A PATCH'FOR THE COMPUTER AND A DOWNLOAD TO FIX THIS ISSUE. I THOUGHT IT WAS A MIRACLE THAT I WAS NOT IN AN ACCIDENT DURING THIS TIME. I HAVE HAD SO MANY ISSUES WITH THE JEEP NOT RECOGNIZING THE KEY FOB UPON ENTRY AND OR TRYING TO START THE VEHICLE. FORGET THE EMERGENCY KEY THAT IS INSIDE THE KEY FOB IT WAS NEVER PROPERLY KEYED SO YOU COULD USE IT IN AN EMERGENCY. AT 15,000K MILES THE FRONT SWAY BAR HAD TO BE REPLACED. THIS VEHICLE HAS NOT BEEN OFF-ROAD AND FOR THE SWAY BAR TO BREAK DOWN LIKE THAT IS INEXCUSABLE. SUDDEN UNEXPLAINED ACCELERATION. *TR