NHTSA Complaint #10553523 — 2010 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10553523 |
| Vehicle | 2010 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 31,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I PURCHASED A 2010 FORD FUSION SEL WITH 29,493 MILES. I HAD UNDER 2,000 MILES WHEN I BEGAN HAVING TROUBLE. THIS DAY I HAD ONLY DRIVEN ABOUT SIX MILES FROM HOME WHEN I CAME UP TO A STOP SIGN. WHILE TRYING TO ACCELERATE, AROUND 15 MPH, THE WRENCH LIGHT CAME ON AND I LOST ALL POWER, THE ENGINE DROPPED SPEED RAPIDLY BUCKING, SURGING AND CHATTERING AS IF IT JUMPED TIME. SINCE I HAD NO POWER, I DROPPED INTO NEUTRAL AND COASTED ON TO THE SHOULDER OF THE ROAD. AT THAT POINT, IT WOULD ONLY GO FORWARD WITH THE SAME SYMPTOMS, SO I PUT IT IN REVERSE AND BACKED ONTO A SIDE ROAD AND TURNED IT OFF. I TURNED THE FLASHERS ON AND CALLED A TOW TRUCK. THEY TOOK THE CAR BACK TO THE DEALERSHIP. I CALLED THE MECHANIC THE NEXT DAY, THEN AFTER WAITING 24 HOURS WITH NO RESPONSE, I CALLED BACK AGAIN, AND THE MECHANIC SAID THEY COULDN'T FIND NOTHING WRONG WITH IT. I THEN SPENT HOURS ON LINE LOOKING FOR WHAT MIGHT BE CAUSING THESE SYMPTOMS AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE EXACT SAME ISSUES DETERMINED TO BE A DEFECTIVE ELECTRONIC THROTTLE BODY FAILURE (ETB). I FOUND OUT SINCE THE ENGINE WAS OFF, AND CHECK ENGINE LIGHT NEVER CAME ON, THE COMPUTER RESET ITSELF SO THERE WAS NO CODE. THEN I ALSO SAW A VIDEO OF ANOTHER FORD REACTING WITH THE EXACT SAME SYMPTOMS AS MINE AND LEARNED FORD HAS MODIFIED THE DESIGN OF DEFECTIVE ETB. AFTER CITING WHAT I FOUND TO MY MECHANIC, HE DECIDED TO REPLACE THE DEFECTIVE PART WITH THE UPDATED, MODIFIED PART NUMBER DS7Z 9E926 D. THE CAR WAS MANUFACTURED JANUARY 2010 SO BY NOVEMBER 2013 THE WARRANTY WAS UP BY 10 MONTHS. ( 3 YEAR OR 36,000 MILES). I PAID THE AMOUNT $285.36 IN FULL ON NOVEMBER 02, 2013. REGARDING FORD, WHY ARE THEY IGNORING TO ACKNOWLEDGE THIS AS A SAFETY ISSUE ? IF I HAD A TRACTOR TRAILER BEHIND ME GOING 65 MPH AND MY CAR LOST ALL POWER WITH NO BRAKE LIGHTS? THERE COULD HAVE HAD BEEN A VERY DIFFERENT OUTCOME. *TR
Related Complaints for the 2010 FORD FUSION
Other ENGINE Complaints
#11623069
The throttle body failed. It is not available for inspection because it was replaced. While driving on a high-speed...
#11620773
Electronic Throttle Body Car lost power on busy, construction road Manufacturer issued secret warranty to owners an...
#11620229
Electronic throttle body failure My car lost power going 50 mph in road construction The car had a recall and exte...
#11613807
Cylinder two the brass fitting came out of the transmission, no power when trying to accelerate, for whatever reason ...
#11602035
Driving on the highway in the fast lane, vehicle suddenly lost all power. A message on the car said “ pull over safel...
Recent Complaints for the 2010 FORD FUSION
#11719061
SERVICE BRAKES
The brakes went almost completely out- having to push the pedal all the way to the floor. All ABS and braking lights ...
#11718220
SERVICE BRAKES
The brakes completely failed pressed pedal all the way down! My son almost died! The brake pads are new!
#11711235
STEERING
The power steering has failed and the rack and pinion needs replacement. Altho there was a recall they will not honor...
#11708316
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Ford Fusion. The contact stated that after refueling the vehicle, there was a strong fuel odo...
#11705316
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Ford Fusion. The contact stated while at a red traffic light, the brake pedal was depressed a...