NHTSA Complaint #10553510 — 2006 JEEP COMMANDER

AFTER HAVING THE N23 RECALL PERFORMED ON MY JEEP, I COULDN'T SHIFT INTO 4LO, AND WHEN I TRIED I GOT A SERVICE 4WD SYSTEM MESSAGE. AFTER 2 MORE TRIPS TO THE DEALER TO REDO THE RECALL, WITH THE SAME RESULT, MY DEALER DETERMINED I HAD A BAD TRANSFER CASE ACTUATOR. AT FIRST THEY WANTED ME TO PAY FOR A NEW ONE, BUT I POINTED OUT THAT I STILL HAD THE 100,000 MILE DRIVE TRAIN WARRANTY. THEY DID REPLACE THE ACTUATOR UNDER WARRANTY. SO FAR EVERYTHING IS OK. I USE 4LO ABOUT ONCE PER WEEK TO CHECK IF IT STILL WORKS. THE RECALL SEEMS TO DO SOMETHING TO THE ACTUATORS. ALL WAS FINE TILL I HAD THE RECALL (RE FLASH) PERFORMED. OTHERS HAVE STILL HAD ISSUES AFTER RECEIVING NEW ACTUATORS. ALSO, OTHERS HAVE BEEN FORCED TO PAY FOR THE ACTUATORS EVEN THOUGH THEY WERE OK PRIOR TO GETTING THE RECALL DONE. *TR