NHTSA Complaint #10553489 — 2010 DODGE CHARGER

IN 2011 I PURCHASED THIS 2010 DODGE CHARGER FROM A DEALER LOCATED IN PARAMUS NJ. THE VEHICLE WAS PURCHASED AS A CERTIFIED USED VEHICLE. AFTER ABOUT 2 WEEKS OF OWNERSHIP, I BEGAN TO NOTICE A SLIGHT PULL OF THE STEERING WHEEL IN THE VEHICLE TO THE RIGHT. I HAD TO MAINTAIN CONSTANT LEFT PRESSURE ON THE WHEEL IN ORDER TO KEEP THE VEHICLE TRAVELING STRAIGHT. I THEN NOTICED THAT WHEN I DEPRESSED THE BREAK AT APPROXIMATELY 60 MPH THE VEHICLE VIOLENTLY SHOOK. I ALSO NOTICED A NOISY THAT WAS COMING FROM THE RIGHT FRONT WHEEL AREA AS IF THERE WAS A PART THAT WAS RUBBING AND WOULD FALL OFF. I IMMEDIATELY CONTACTED THE DEALER AND ADVISED THEM OF THE ISSUE. THEY DID SET AN APPOINTMENT UP FOR ME TO ADDRESS THE ISSUE. AFTER TAKING THE VEHICLE TO THE DEALER THEY ADVISED ME THAT THEY FOUND NOTHING WRONG WITH THE SUSPENSION AND THAT THE VEHICLE WAS FINE. I TOOK THE VEHICLE AND RETURNED IT TO MY GARAGING AREA. LATER ON IN THE MONTH, I NOTICED THAT THE SAME ISSUE WAS OCCURRING ONCE AGAIN AND I THEN DECIDED THAT I NEEDED TO CALL THE DEALER AGAIN. THEY TOLD ME THAT THERE WAS NOTHING WRONG AND LOOKED AT THE CAR AGAIN. ABOUT 2 MONTHS LATER I BEGAN NOTICING THE ISSUE ONCE AGAIN, ONLY THIS TIME TO FIND THAT THERE WAS ALSO AN ISSUE WITH NOISE COMING FROM THE STEERING COLUMN, THE NOISE SOUNDED AS A WINDSHIELD WIPER AGAINST A DRY GLASS. I DECIDED THAT I WOULD TAKE THE CAR TO MY PERSONAL MECHANIC. MY MECHANIC ADVISED ME THAT THERE WAS AN ISSUE WITH THE TIE ROD ENDS AND THAT THEY WERE A KNOWN PROBLEM. HE STATED THAT THE STEERING COLUMN AS WELL AND THAT THEY BOTH REQUIRED REPLACEMENT. I HAD THE TIE ROD ENDS REPLACED IN NOVEMBER OF 2012 WE ARE NOW IN 2013 AND I AM ONCE AGAIN BEING TOLD THAT THE TIE ROD ENDS ARE BAD AND REQUIRE REPLACEMENT. I AM CONSTANTLY FORCED TO MAINTAIN LEFT PRESSURE ON THE STEERING WHEEL. THIS IS A PROBLEM THAT NEEDS TO BE RECALLED. PLEASE INVESTIGATE. *TR