NHTSA Complaint #10553303 — 2007 SATURN AURA

AT THE MALL, CAR SPUTTERED 5-10 TIMES BEFORE FINALLY STARTING. AS I WAS LEAVING MALL PARKING LOT DOING 15-20MPH, CAR SUDDENLY LOSS ENGINE POWER AND BEGAN TO SHAKE / SHUTTER. DASHBOARD CONSOLE DISPLAYED REDUCED ENGINE POWER AND SERVICE TRACTION. CAR WOULDN'T GO FASTER THAN 20-25MPH. I HAD TO TAKE SIDE STREETS TO GET HOME. CAR LATER TOWED TO DEALER. DEALER FOUND LEAKING FUEL PUMP AND THROTTLE BODY CABLE CONNECTOR LOOSE/DIRTY. TECH REMOVED CONNECTOR FROM THROTTLE BODY, CLEANED IT, ADDED DI-ELECTRIC GREASE AND RE-CONNECTED IT. ENGINE POWER REGAINED. FUEL PUMP REPLACED AT ANOTHER GARAGE DUE TO COST AT DEALER. NOTE: THIS WAS 2ND TIME CAR WAS TAKEN TO SAME DEALER WITH SAME PROBLEM. I WAS TOLD IT WAS "BAD" GASOLINE AND WAS CHARGED ABOUT $86.00 (NOT INCLUDING TOWING CHARGE). ALSO TOLD TO USE PREMIUM GAS AT ANOTHER GAS COMPANY. FUEL PUMP PROBLEM NOT FOUND EVEN WHEN THEY WERE TOLD ABOUT STRONG FUEL SMELL COMING FROM REAR, DRIVERS SIDE AFTER CAR SITS FOR AWHILE. ASKED FOR REIMBURSEMENT FROM DEALER OWNER, BUT IT WAS DENIED. *TR