NHTSA Complaint #10552853 — 2006 HYUNDAI SONATA

THIS VEHICLE WAS TAKEN TO THE AUTHORIZED SERVICE CENTER OF HYUNDAI ON OCTOBER 29,2013 FOR THE SAFETY RECALLS RECEIVED FROM HYUNDAI MOTOR AMERICA (NHTSA CAMPAIGN NUMBER 13V-354 AND FAILURE OF OCS RECALL BY NHTSA).SINCE THE SERVICE PERSONNEL INSISTED TO DO 70,000 MILE SERVICE I AGREED AND AFTER 1 HOUR HE CALLED ME AND SAID THERE IS A LEAK IN THE RADIATOR HOSE. THIS CAR HAS ALWAYS BEEN SERVICED BY AUTHORIZED HYUNDAI SERVICE CENTERS AND ALWAYS HAD PERSISTENT PROBLEMS LIKE OIL LEAKS (CHANGED GASKETS (PAID$400), POWER STEERING LEAKS (PAID $300), BRAKE ROTORS PROBLEMS WHICH I HAD TO PAY $1300 TO REPLACE AT 30,000 MILES ETC ETC.THIS CAR COMES WITH 10 YEAR/100,000 BUMPER TO BUMPER WARRANTY THAT IS FAKE.I HAD ALSO PAID ($1200) FOR AN EXTENDED COVERAGE FOR THIS VEHICLE WHEN I BOUGHT THIS BRAND NEW. BUT HYUNDAI DID NOT HONOR IT SINCE IT WAS A DEALER PACKAGE AND THAT DEALER NO MORE EXIST. ON OCTOBER 29,2013 AFTER THE RECALL SERVICE I PAID $400 SINCE THE SERVICE MANAGER SAID HE DID ALL THAT IS URGENT FOR THIS CAR. NEXT DAY MORNING I FOUND MY CAR IN A POOL OF MULTIPLE FLUIDS.I DECIDED TO TAKE IT BACK TO THE HYUNDAI DEALER, BUT ON THE WAY THE CAR WAS ENGULFED IN SMOKE. I PULLED OVER TO THE GAS STATION WHICH HAD A WORK SHOP, FOUND THAT NO COOLANT IN THE CAR. THEY FILLED THE COOLANT AND PUT A NEW CLAMP ON THE HOSE WHICH WAS LOOSE. I MADE A COMPLAINT TO THE HYUNDAI MOTOR AMERICA AFTER 2 DAYS. CASE NUMBER IS 6156086. SINCE THEN I ESCALATED THE CASE CALLING THEM SEVERAL TIMES, BUT NO REASONABLE EFFORT FROM THERE SIDE TO HELP ME. ON NOVEMBER 13, THE CAR AGAIN BURNED AND GOT ENGULFED IN HUGE SMOKE WHEN MY WIFE WAS PARKING IN THE DRIVE WAY AFTER RETURNING FROM WORK. (I HAVE THE VIDEO ON MY CELL PHONE). AGAIN I CALLED HYUNDAI AMERICA AND THEY TOLD ME TO CONTACT THE DEALER. I CALLED THE DEALER (HYUNDAI OF PARAMUS) AND THEY SAID THE SERVICE MANAGER WILL CALL BACK. BUT NEVER DID. *TR