NHTSA Complaint #10552594 — 2002 BUICK RENDEZVOUS

I AM THE OWNER OF A 2002 RENDEZVOUS, MY NAME IS, I WENT AN GOT A OIL CHANGE A FEW MOS BACK & FOUND OUT I HAD A LEAK AT MY FUEL FILL NECK/FUEL TANK. I DID RESEARCH & FOUND OUT THAT FROM 2002-2007 THERE WAS A PROBLEM WITH THESE PARTS WITH MY MAKE. THERE WAS A SPECIAL SERVICE COVERAGE EXTENDED ON THIS. HTTP://WWW.FAQS.ORG/CAR/BUICK-RENDEZVOUS-2002/FUEL-SYSTEM/ I CONTACTED CUSTOMER RELATIONS REP [XXX] (EXT [XXX]) SERVICE REQUEST #[XXX], I WAS TOLD ME THAT MY COVERAGE ENDED 2/2012 (UNKNOWN TO ME) BUT THAT HE WOULD MANAGE TO HELP ME GET IT REPAIRED AFTER I WENT TO A CERTIFIED BUICK REPAIR SHOP TO GET A DIAGNOSTIC. IF IT IS INDEED THE ISSUE THEN IT WOULD BE COVERED SINCE I WASNT TOO FAR PAST THE EXTENSION DATE (EVEN WITH MY MAKE AND MILEAGE 130,000) HE ASSURED ME HE WOULD HELP GETTING IT REPAIRED WHETHER IT WAS DISCOUNT SRVC OR FULLY COVERED. I DID GO AND GET IT DIAGNOSED "CHECKED & VERIFIED CONCERN FOUND FUEL LEAK AT FILL NECK TO FUEL TANK" SO I HELD TIGHT WITH NO WORRIES. UNTIL RECEIVED A CALL YESTERDAY FROM BUICK CUSTOMER RELATIONS STATING IF I WANT ANY REPAIRS I WILL BE NEEDING TO PAY THE FULL SERVICE PRICE 1188.74 FOR THE FUEL TANK AND $300 FOR THE EVAPORATION TO BODY CONNECTOR THAT COINCIDES WITH THE FUEL TANK. I TRIED EXPLAINING EVERYTHING BUT IN HER THERE WAS NO BUDGE..I AM THE FATHER OF A 2 & 4YR OLD AND BABY ON THE WAY WHOM RIDE IN OUR ONLY MEANS OF TRANSPORTATION WITH A LEAKING FUEL TANK...IN TOTAL DISARRAY. I AM IN SURE NEED OF OTHER OPTIONS BECAUSE WE ARE LITERALLY AFRAID TO DRIVE, BUT IT IS A MUST TO PROVIDE FOR MY FAMILY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR