NHTSA Complaint #10552037 — 2013 CHRYSLER 200 STEERING

Complaint Details

ODI Number	10552037
Vehicle	2013 CHRYSLER 200
Component	STEERING
Date of Incident	October 4, 2012
Date Filed	November 13, 2013
Mileage	50 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WE TEST DROVE A DIFFERENT CAR THAN THE ONE WE TOOK DELIVERY ON AND IT SEEMED FINE. WE TOOK DELIVERY ON THIS VEHICLE AND HAVE TROUBLE SINCE WE DROVE IT OFF THE LOT. WHEN STARTING FROM A SLOW ROLL OR A DEAD STOP WHEN YOU ACCELERATE IT VIOLENTLY PULLED TO THE RIGHT. WE RETURNED THIS CAR AND IT WAS SERVICED. THEY DID AN ALIGNMENT AND CHECKED TIRE PRESSURE. IT WAS IMPROVED BUT STILL PULLED. SECONDLY WHEN DRIVING ON A LESS THAN PERFECT ROAD THE DRIVER CONTINUALLY FEELS LIKE A LOSS OF CONTROL COULD HAPPEN AT ANY TIME NOT TO MENTION DRIVING IN WINDY CONDITIONS OR THE SNOW HERE IN MICHIGAN. RECENTLY WE HAD THE VEHICLE BACK TO A LOCAL DEALER AND WAS TOLD THE CAR HAS TORQUE PULL AND IT'S NORMAL. I ASKED ABOUT THE WONDERING ALL OVER THE ROAD AND THE SERVICE REP SAID THE SERVICE TECH DIDN'T NOTICE ANYTHING WRONG. NOTE THE ROAD IT WAS DROVE ON IS LESS THAN FIVE OLD CONCRETE. THIS VEHICLE REQUIRES TWO HANDS ALL THE TIME. WE FEEL AS IF THERE IS A PROBLEM WITH THIS MODEL CHRYSLER 2013 200 AND IS NOT BEING ADDRESSED BY CHRYSLER. I HAVE LOOKED IN SEVERAL FORUMS AND HAVE READ ABOUT SEVERAL OTHER OWNERS HAVING THE SAME TROUBLE. ANY ASSISTANCE IN RESOLVING THIS PROBLEM WOULD BE GREAT. *TR

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