NHTSA Complaint #10551969 — 2008 TOYOTA HIGHLANDER

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO EMIT A BURNING OIL SMELL. THE CHECK ENGINE LAMP ILLUMINATED SO THE CONTACT ADDED OIL TO THE VEHICLE. THE CONTACT STATED THAT THE BURNING OIL SMELL STILL LINGERED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED AGAIN. IN ADDITION, A HOSE FROM THE ENGINE FAILED AND SPILLED MOTOR OIL ON THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE OIL COOLER LINE HAD EXPLODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.