NHTSA Complaint #10551860 — 2011 FORD F-150 LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10551860
Vehicle	2011 FORD F-150
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	October 20, 2012
Date Filed	November 12, 2013
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT ALL FOUR AUTOMATIC INTERIOR DOORS LOCKS FAILED TO UNLATCH. THE FAILURE RECURRED VARIOUS TIMES WHENEVER THE MALFUNCTION OCCURRED. THE OCCUPANT WAS FORCED TO EXIT OUT OF A NEARBY WINDOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REAR DRIVER AND FRONT PASSENGER SIDE LATCH ASSEMBLY WAS REPLACED. IN ADDITION, THE CONTACT REPLACED THE REAR PASSENGER'S SIDE LATCH ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 03/05/14*LJ

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