NHTSA Complaint #10551838 — 2009 GMC ACADIA STEERING

Complaint Details

ODI Number	10551838
Vehicle	2009 GMC ACADIA
Component	STEERING
Date of Incident	November 9, 2013
Date Filed	November 11, 2013
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE STEERING LOCKS UP AT LOW SPEEDS WHEN TRYING TO MAKE A TURN. IT IS EXTREMELY DANGEROUS BECAUSE IT IS ALMOST IMPOSSIBLE TO GET THE VEHICLE TO STEER, I BARELY GOT MINE OFF THE ROAD WHEN IT OCCURRED. IT IS KIND OF A HIT AND MISS SITUATION, IT DOES NOT HAPPEN ON EVERY TURN YOU MAKE; IT MIGHT HAPPEN ONCE AND THEN THE NEXT TURN IT WON'T AND THEN THE NEXT IT LOCKS UP AGAIN. AT THIS POINT I HAVE MY VEHICLE PARKED UNTIL IT'S REPAIRED BECAUSE IT'S TOO DANGEROUS TO OPERATE BECAUSE YOU NEVER KNOW WHEN IT WILL LOCK UP AND IF YOU WOULD BE ABLE TO MAINTAIN CONTROL OF YOUR VEHICLE. THIS PROBLEM NEEDS TO BE RECALLED, ESPECIALLY AFTER SO MANY COMPLAINTS HAVE BEEN MADE OF THE SAME ISSUE WITH THE VEHICLE, BEFORE SOMEONE ENDS UP INJURED DUE TO THE FAULTY STEERING. AFTER READING ALL OF THE COMPLAINTS I'M SURPRISED GM HAS NOT ADDRESSED THIS ISSUE. *TR

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