NHTSA Complaint #10551594 — 2004 BMW 325I

SINCE COUPLE WEEKS THE STEERING WHEEL HAS BECOME VERY HARD TO TURN. TOOK IT TO DEALER OVER THE WEEKEND AND THE SERVICE ADVISER SAID THE POWER STEERING ASSIST IS NOT WORKING. LOOKING UP ONLINE, THERE HAS BEEN A RECALL BY BMW FOR THIS ISSUE IN OTHER COUNTRIES REFERENCED AT THE BELOW LINK FOR THIS MODEL AND OTHER MODELS: HTTP://SUFFOLKTRADINGSTANDARDS.WORDPRESS.COM/2012/08/06/BMW-POWER-STEERING-RECALL/ HTTP://WWW.BMPDESIGN.COM/TECHNICAL/POWER_STEERING_PROBLEMS.PHP ITS REPORTED THAT THE POWER STEERING ASSISTANCE FAILURE IS DUE TO A COMPONENT IN THE CONTROL MODULE NOT BEING TO SPECIFICATION. THIS HARD STEERING IS CAUSING A SEVERE DRIVING HAZARD. THE LOCAL DEALER SERVICE ADVISER REFUSED TO DIAGNOSE AND REPAIR THE ABOVE ISSUE WITHOUT CHARGING. REQUEST NHTSA TO GET A INVESTIGATION GOING DUE TO LARGE NUMBER OF SIMILAR REPORTED PROBLEMS IN ONLINE FORUMS, AS IT IS A SERIOUS DRIVING AND SAFETY HAZARD AND A PUBLIC HAZARD. NOT SURE IF THE SERVICE BULLETIN UNDER NHTSA ID NUMBER: 10036979 IS DUE TO THIS VERY SAME REASON. *TR